The Quality Care Commisioning Group (CQC) has decided it is happy to continue to rate The Height Medical Practice as ‘Oustanding’.
The practice was first given the rating in 2017 in a glowing report issued by inspectors.
Inspectors picked out ‘Outstanding’ aspects, including that their practice had launched its own food bank, collecting products for people facing hardship and helping thousands of people to feed themselves.
Inspectors also praised the surgery for recognising that social isolation and loneliness were key issues for some patients, which were eased by the practice providing transport to the surgery and organising social events.
Last year, they also achieved 100% in their QoF good practice results and they were awarded Gold in the Pride In Practice accreditation scheme, which highlights excellence in care for the LGBTQ community.
Practice Manager Holly Walsh said:
“We are really pleased that the Outstanding rating at our practice has been extended by the CQC after it reviewed our services.
“At The Height General Practice, all our staff pride themselves on going the extra mile for our patients and the people we serve can rest assured that they are getting the very best healthcare possible at our surgery.
“We are overjoyed that this continues to be recognised by the inspectors.”