Lime scooters are set to bring in new security checks after complaints about anti-social behaviour in Salford Quays.
The company is planning to ask for a video selfie as part of two-step authentication checks for new users, to stop young people using a parent’s driving licence to ride the scooters.
There are also plans for a new scooter drop off point between the Alchemist and the MediaCity tram stop, extending the areas where scooters will be blocked from use outside the Watersports Centre, and moving a scooter drop off point next to the bus stop on Quays Road 100m towards Trafford Road.
It comes after residents complained about scooters being used in the early hours of the morning for anti-social behaviour, and scooters blocking pavements outside the bus stop on Quays Road after being used.
Salford Quays Coun Jonathan Moore said the changes should help to reduce the problems residents are facing.
He added: “It was pleasing to hear that they [Lime] listened to what we said, overall they were very happy to work with us on improving how it works. I believe what they have proposed will make a difference.”
Lime scooters are currently being used in Salford as part of a trial period set to last until May 2026.
Each ride costs £1 to unlock and 17p per minute to use, with discounts available for job seekers, students and some employment sectors.
Lime confirmed it is working to introduce the changes in Salford as part of its efforts to improve safety and security.
A spokesperson said: “Residents in Salford have embraced e-scooters into their daily lives and this is a step in the right direction as we look to take more cars off roads.
“We’ve been working closely with Salford City Council and Transport for Greater Manchester to address challenges in the area, and we’ve come to an agreement that prioritises the safety of our users and the wider community.
“We’re looking forward to strengthening our partnership under the DfT e-scooter trial and helping to build a more accessible and sustainable city for everyone.”
